999bg Terms & Conditions
These Terms & Conditions govern your use of the 999bg platform, including account registration, deposits, withdrawals, bonus eligibility, game participation, and responsible gaming obligations. Please read this document carefully before creating an account or placing any wager. By using 999bg, you confirm that you have read, understood, and agreed to all terms set out below.
Acceptance of Terms
By accessing, browsing, registering an account on, or placing any wager through the 999bg platform (available at https://999bg.net and any associated mobile interface), you — the user — unconditionally accept these Terms & Conditions in their entirety. These Terms constitute a legally binding agreement between you and 999bg. If you do not accept any part of these Terms, you must immediately cease using the platform and, where applicable, close your account.
999bg reserves the right to amend, update, or replace these Terms & Conditions at any time without prior notice. Continued use of the platform following any such amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The effective date displayed in the hero section of this page indicates when the current version entered into force.
These Terms are written in English. In the event of any ambiguity or dispute, the English-language version of these Terms shall be the authoritative text. 999bg operates its platform in English and directs its services to players who understand and communicate in English.
Creating an account or placing a wager on 999bg constitutes acceptance of all Terms & Conditions. Players are responsible for reading this document before registering. Ignorance of these Terms does not exempt any player from their obligations under this agreement.
Each individual is permitted to hold exactly one active 999bg account. Duplicate accounts will be closed and any funds associated with duplicate registrations may be forfeited. If you believe a duplicate account has been created in your name, contact support immediately.
You are solely responsible for maintaining the confidentiality of your 999bg login credentials. 999bg will never ask for your password via email, chat, or phone. Any activity conducted through your account while logged in is your responsibility, regardless of whether you personally carried out that activity.
Account Registration and Eligibility
To participate in any real-money game or sports betting market on 999bg, you must first register a player account. Registration is free of charge. During the registration process, you are required to provide accurate, complete, and current personal information. Providing false information constitutes a breach of these Terms and may result in immediate account closure and forfeiture of any balance.
Eligibility criteria for registering a 999bg account are as follows:
- Age: You must be at least 18 years of age. 999bg is strictly an adult platform. Players found to be under 18 will have their accounts closed immediately. Any deposited funds will be returned to the originating payment method after deducting any bonuses claimed. 999bg does not permit minors to use the platform under any circumstances.
- Residency: You must be accessing the platform from a jurisdiction where online gambling is not explicitly prohibited for your personal use. 999bg's primary market is Bangladesh, and the platform is designed for players located in Bangladesh.
- Mental capacity: You must be of sound mind and not under the influence of substances that impair your judgment when registering or placing wagers.
- Not self-excluded: You must not be subject to any active self-exclusion order, whether self-imposed through 999bg's responsible gaming tools or through any external programme.
- Not a 999bg employee: Employees, contractors, agents, and immediate family members of 999bg staff are not permitted to hold player accounts or participate in promotions.
Know Your Customer (KYC) Verification: Before processing your first withdrawal, 999bg requires all players to complete a KYC verification process. This involves submitting a government-issued photo ID (National ID card, passport, or driving licence) and proof of ownership of the payment method used for deposits. KYC verification is typically completed within 24–48 hours of document submission. Withdrawals will not be processed until KYC is successfully completed. 999bg may request additional documentation at any point during the account lifecycle if circumstances warrant it.
Deposits and Withdrawals
999bg processes all player transactions in Bangladeshi Taka (BDT). The platform integrates with the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Availability of specific payment methods may vary; the cashier section of your account will show the methods currently available to you.
Deposits: The minimum deposit amount at 999bg is ৳500. Deposits are credited to your casino wallet in BDT, typically within seconds of the mobile financial service (bKash, Nagad, Rocket, or Upay) confirming the transaction. 999bg does not charge deposit fees. However, your mobile financial service provider may apply its own transaction charges, which are outside 999bg's control.
Withdrawals: Withdrawals may only be made by players who have completed KYC verification. The minimum withdrawal amount is ৳500. Withdrawal requests are processed by 999bg's finance team within the support operating hours (9:00 AM – 2:00 AM BST daily). Processing times vary by payment method but are typically completed within 1–3 business days. Withdrawals will only be sent to a payment method that has previously been used for a deposit on the account — this is a standard anti-money laundering control.
Currency: All transactions are conducted in BDT. There is no currency conversion step, no USD or EUR intermediate currency, and no exchange-rate markup applied by 999bg. What you deposit in BDT is what appears in your wallet. What you withdraw in BDT is what is sent to your designated payment method.
Fraud and Chargebacks: Any attempt to reverse a legitimate deposit via a chargeback, dispute, or payment reversal constitutes fraud and will result in immediate account suspension. 999bg reserves the right to pursue recovery of any reversed funds through all available legal means. If you believe a transaction on your account is unauthorised, contact support immediately rather than initiating a chargeback.
Deposits of ৳500 or more are accepted via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Funds are credited instantly upon payment confirmation. No deposit fees are charged by 999bg.
All withdrawal requests require completed KYC verification. Submit your National ID or passport via the verification section of your account. KYC is reviewed within 24–48 hours. Withdrawals are sent only to a previously used payment method.
Your 999bg wallet operates entirely in BDT. There is no USD or EUR conversion step at any point in the deposit or withdrawal flow. The amount you deposit is the amount in your wallet — straightforward and transparent.
Bonus and Promotion Terms
999bg offers a range of promotional incentives to both new and existing players, including welcome bonuses on first deposits, reload bonuses, cashback promotions, and seasonal campaigns tied to events such as Eid, Pohela Boishakh, Victory Day (December 16), and major cricket series including the BPL and T20 World Cup. All bonuses are subject to the terms set out in this section and to the specific terms published with each individual promotion.
Wagering Requirements: All bonuses credited to a 999bg account are subject to wagering requirements before the bonus balance or any winnings derived from it may be withdrawn. The wagering requirement for each bonus is specified in the individual promotion's terms. Unless otherwise stated, the default wagering requirement is 30x the bonus amount. For example, a ৳1,000 welcome bonus would require ৳30,000 in qualifying wagers before the bonus funds become withdrawable.
Eligible Games: Not all games contribute equally toward wagering requirements. Slots generally contribute 100% of each stake toward the requirement. Live dealer table games (baccarat, roulette, blackjack) typically contribute at a reduced rate. Crash games and fishing games may have their own contribution rates. The contribution rates for each game category are published in the bonus terms section of the promotions page.
Bonus Expiry: All bonuses have an expiry period during which the wagering requirement must be met. If the wagering requirement is not met before the bonus expires, the bonus amount and any associated winnings will be removed from your account automatically. The expiry period for each bonus is stated in its individual terms — typically between 7 and 30 days from the date of crediting.
Bonus Abuse: 999bg reserves the right to void bonuses, withhold withdrawals, and close accounts where there is evidence of bonus abuse. Bonus abuse includes, but is not limited to: opening multiple accounts to claim the same promotion, using low-risk betting strategies designed to exploit wagering requirements, providing false information to qualify for a promotion, or coordinating with other players to systematically exploit bonus terms. Determinations of bonus abuse are made at 999bg's sole discretion.
One Bonus at a Time: Unless the specific promotion terms state otherwise, only one active bonus may be held in a 999bg account at any given time. Accepting a new bonus while an existing bonus is active will forfeit the existing bonus and replace it with the new one.
Game Rules and Fair Play
999bg hosts games provided by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The rules governing each individual game are determined by the game provider and are displayed within the game interface itself. Players are responsible for reading and understanding the rules of any game before wagering real money.
All games available on 999bg use certified Random Number Generation (RNG) technology, independently audited by the respective game providers. The Return to Player (RTP) percentage for each game is publicly available from the game provider. 999bg does not modify the RNG settings of any game, nor does it have the technical capability to do so — game outcomes are determined entirely by the provider's certified systems.
Malfunction Policy: In the event of a game or platform malfunction, 999bg reserves the right to void any wagers placed during the period of the malfunction. If a game disconnects mid-round, the round outcome will be determined by the game provider's server-side record, not the player's last viewed state. 999bg is not liable for losses resulting from connection interruptions on the player's side, including mobile network issues on Grameenphone, Robi, Banglalink, or Teletalk.
Sports Betting: Cricket betting and other sports markets on 999bg are governed by the specific sports betting rules published in the sports section. Settlement of bets is based on official match results as published by the relevant governing body (e.g., the ICC for international cricket, the BCB for Bangladesh Premier League fixtures). In the event of a match being abandoned, voided, or rescheduled, 999bg's sports rules specify the settlement procedure — typically a refund of the stake as a void bet.
Prohibited Conduct: Players must not use automated betting software, bots, scripts, or any third-party tools that interact with 999bg's platform programmatically. Using exploits, bugs, or unintended platform behaviours to gain an unfair advantage is strictly prohibited. Such conduct will result in immediate account suspension and forfeiture of any balances derived from the prohibited activity.
All game outcomes are determined by independently certified RNG systems operated by 999bg's provider partners — Pragmatic Play, Evolution, NetEnt, Microgaming, Spribe, and Ezugi. 999bg does not alter outcomes.
All BPL, IPL, T20 World Cup, and Bangladesh Tigers match bets are settled based on official ICC and BCB results. Abandoned matches are settled as void with stakes returned to the player's wallet.
Automated tools, betting bots, or exploit scripts are strictly prohibited. Accounts found to be using such tools will be suspended immediately and balances derived from their use will be forfeited.
Account Suspension and Closure
999bg reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:
- Breach of Terms: Any violation of these Terms & Conditions, including providing false registration information, operating multiple accounts, engaging in bonus abuse, or using prohibited tools.
- Suspected Fraud: Any activity that suggests fraudulent intent, including the use of stolen payment credentials, identity fraud, or collusion with other players.
- Underage Gambling: Discovery that an account holder is under 18 years of age, regardless of the stage at which this is identified.
- Money Laundering Suspicion: Patterns of deposit and withdrawal behaviour that are inconsistent with normal gaming activity and suggest possible money laundering. 999bg is obligated to report suspicious activity to relevant authorities.
- Chargeback Initiation: Any attempt to reverse a confirmed deposit transaction via a chargeback, payment dispute, or reversal claim.
- Self-Exclusion Request: Player-initiated self-exclusion via 999bg's responsible gaming tools or via a written request to [email protected].
- Inactivity: Accounts that have had no login activity for a period of 12 consecutive months may be classified as dormant. 999bg will notify players by email before applying dormancy procedures. Any balance in a dormant account will be preserved and remains accessible upon account reactivation through the support team.
Voluntary Closure: Players may request to close their accounts at any time by contacting support at [email protected]. Upon receiving a closure request, 999bg will process any pending withdrawals of the remaining balance to the player's registered payment method before closing the account. Account closure requests are processed within 5 business days.
Appeals: If you believe your account has been suspended in error, you may submit a written appeal to [email protected], providing your account details and a description of the circumstances. Appeals are reviewed by 999bg's compliance team within 5 business days. The decision made following an appeal review is final.
Responsible Gaming Obligations
999bg is committed to promoting responsible gaming and takes its obligations in this area seriously. The platform provides a suite of tools designed to help players maintain control over their gambling activity. These tools are available to all registered players through the responsible gaming section of their account settings.
Deposit Limits: Players may set daily, weekly, or monthly BDT deposit limits from their account settings. Once a limit is set, it takes effect immediately. Requests to increase a deposit limit are subject to a 24-hour cooling-off period before the increase comes into force. Requests to decrease a limit take effect immediately.
Session Time Limits: Players may set a maximum continuous session duration. 999bg will display a notification as the limit approaches and will terminate the active session when the limit is reached.
Take a Break: Players may temporarily suspend their own account access for a period of 1 day, 7 days, 30 days, or 90 days using the Take a Break feature. During a break period, the player cannot log in, deposit, or place any wager. The break cannot be shortened once initiated but may be extended.
Self-Exclusion: Players who believe their gambling has become harmful may request self-exclusion for a period ranging from 6 months to permanent. Self-exclusion requests must be submitted to [email protected] with the subject line "Self-Exclusion Request". Once a self-exclusion is in force, it cannot be reversed during the chosen period. 999bg will not send promotional communications to self-excluded players.
Player Responsibility: While 999bg provides responsible gaming tools, ultimate responsibility for managing gaming behaviour rests with the individual player. 999bg encourages all players to gamble within their means, set personal limits before they feel they need them, take regular breaks, and treat gambling as entertainment rather than a source of income.
The following tools are available to all 999bg account holders in the responsible gaming section:
- Deposit Limits — Daily, weekly, or monthly BDT caps
- Session Time Limits — Maximum continuous play duration
- Take a Break — 1, 7, 30, or 90-day suspension
- Self-Exclusion — 6 months to permanent
- Account Closure — Voluntary, processed within 5 days
Limitation of Liability
To the fullest extent permitted by applicable law, 999bg and its affiliates, officers, employees, agents, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the 999bg platform, including but not limited to:
- Financial losses resulting from gameplay, regardless of the nature of the loss
- Platform downtime, technical errors, or service interruptions
- Game malfunctions or data transmission errors caused by internet service providers or mobile network operators
- Unauthorised access to your account resulting from your failure to safeguard your login credentials
- Decisions made by 999bg in good faith based on information available at the time, including account suspension decisions
- Actions taken by third-party game providers in the operation of their games on the 999bg platform
No Warranty: 999bg provides its platform on an "as is" and "as available" basis. No warranty is made, express or implied, regarding the uninterrupted availability of the platform, the accuracy of odds, or the fitness of any game for any particular purpose. 999bg makes reasonable efforts to maintain platform availability but does not guarantee 100% uptime.
Indemnification: By using 999bg, you agree to indemnify and hold harmless 999bg and its affiliates from any claims, losses, damages, liabilities, or legal costs arising from your breach of these Terms & Conditions, your use of the platform in violation of applicable law, or any activity conducted through your account.
Governing Language and Disputes: These Terms & Conditions are governed by their English-language text. In the event of a dispute between a player and 999bg, the parties agree to first attempt resolution through 999bg's internal dispute process — submitting a written complaint to [email protected] and allowing 10 business days for a response. 999bg will acknowledge all formal complaints within 48 hours of receipt.
Severability: If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining Terms continue in full force and effect.
Ready to Explore 999bg?
Now that you have read the Terms & Conditions, explore everything 999bg has to offer — from Pragmatic Play slots and live dealer tables to BPL cricket betting. All transactions in BDT via bKash and Nagad. 18+ only. Play responsibly.